There are many ways you can get information from us. Ofrecemos opciones para satisfacer las diferentes preferencias de comunicación.
Our Website
Visite bcbsil.com for information about all we have to offer:
- If you’re shopping for insurance, you can visit the Shop Plans section.
- If you’re a member, you can sign up for or log in to your member account to access your health plan coverage.
- If you have individual and family coverage, you can pay your premiums online directly from the website.
- You can get login and payment help, get answers to your questions about using your benefits and more in our Centro de Ayuda.
Su cuenta de asegurado
If you don’t find an answer to your question in the Help Center, you may find the answer in your online account. Inicie sesión o inscríbase para obtener información personalizada en función de su seguro de gastos médicos y su red.
Here are some things you can find by logging in to your account:
- Detailed information about what’s covered by your plan and what your copays, deductibles and other costs may be.
- Your claims and Explanation of Benefits from the last 18 months, found under the Claims menu.
- A list of doctors, hospitals and other health care providers that are in your health plan’s network.
- Information about costs for many common services.
You can also download a member ID card, sign up for text or email notifications, and more.
Aplicación de BCBSIL
Need to access your account on the go? Our BCBSIL App is free and available in English and Spanish. Download it today.
With the BCBSIL App you can:
- Buscar un médico, hospital o centro de atención médica inmediata que participe en la red
- Acceda a sus reclamaciones, cobertura e información sobre deducibles
- Access your digital member ID card. iOS users can download it to your wallet for easy access.
- Securely log in with Face ID (iOS only) and Fingerprint ID
LifeTimes Member Newsletter
Check out the LifeTimes member newsletter to access a variety of helpful articles. Get information to help you improve your health and wellbeing and prevent or manage chronic conditions. También puede encontrar información sobre los beneficios y las formas de aprovechar al máximo su cobertura.
Comunidades en línea
Nuestros comunidad Connect is designed to help you stay up to date on health care and benefits topics that are relevant to you. You can also read FAQs, ask a question or send a private message.
Si le gustan los videos, eche un vistazo a nuestro para ver videos explicativos sobre muchos temas clave.
You can also post your questions on our . Our staff monitors our social media channels during business hours to help answer questions from members. Nuestro personal puede pedirle que envíe los detalles por mensaje privado.
Important note: Please do not put your personal information (member number, plan number or contact details) in any of your posts. Las páginas de nuestras redes sociales son públicas.
Servicio al Cliente
Our customer service number is on your member ID card. Si no encuentra la respuesta a su pregunta en las opciones en línea, llámenos. There is also a la página Comuníquese con nosotros on our website with numbers listed by plan type.
Preferencias de comunicación
You have several options for updating your contact information and letting us know how you want us to communicate with you. Whether you prefer texts, email or logging in from your computer or phone, we've got you covered.
Here are three ways you can update your preferences and contact info
- Inicie sesión en su cuenta.
- Text BCBSILApp to 33633 for a link.*
- Open the BCBSIL App and go to your account settings.
You can also let us know your preferred language.
*Pueden aplicarse cargos por mensajería y datos. Los términos y condiciones y la política de privacidad están disponibles en bcbsil.com/member/bcbsil-app