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Behavioral Health Programs and Services

Your plan includes resources to support your mental health. These can help those who deal with mental health conditions, substance abuse or a behavioral health crisis. El tipo de servicio que necesita depende de su situación personal. You do not need a referral for a provider in our network.

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GROUP HELP

Family Leadership Council (FLC)1

You are invited to join the FLC. This group meets to discuss ways to help children with behavioral health and special needs. The FLC is a group of youth, parents, and community partners. They join forces with us to discuss issues and ways to improve service. The goal is to create a team of advocates to better understand what families go through when they get public services on behalf of their children. FLC is a chance for you to: 

  • Share your thoughts on how to improve care that aids children with behavioral health and special needs. 
  • Help create a better family-driven care plan. 
  • Connect with others to learn about helpful community resources. 

FLC meets each quarter in person and/or online. 

Register for upcoming FLC meetings
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MENTAL HEALTH SUPPORT

Pathways to Success Program1

This program offers extra services to Medicaid members under 21. You may be able to get home and community-based care. To qualify, the child must have major mental health needs. This can mean either a Serious Emotional Disturbance or Serious Mental Illness. The program helps members to set up care and support.

Pathways to Success may involve:

  • Apoyo familiar
  • Atención médica intensiva a domicilio
  • Orientación terapéutica
  • Cuidado de relevo
  • Therapeutic Support 
  • Individual Support 

To learn more about this program and how to qualify, call Member Services. Members with hearing or speech loss can call TTY: 711.

Llame al 1-877-860-2837 
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ONLINE HELP

Learn to Live*: plataforma digital de salud mental

Learn to Live es un programa de salud en línea sin ningún costo. Se ofrece a los asegurados mayores de 13 años y a los cuidadores. Learn to Live ofrece soluciones de salud mental que se pueden aplicar a su propio ritmo. Plus, you can access coaches 24/7. Puede ayudar a afrontar problemas comunes, como el estrés, la ansiedad, la depresión, el insomnio y el abuso de sustancias. Para comenzar, inscríbase en el sitio web Learn to Live (Access Code: ILMED).

To find out more about covered behavioral health benefits, call Member Services. 

Llame al 1-877-860-2837 

Líneas directas de salud mental

Si sufre una crisis de salud mental, puede solicitar ayuda. Llame a una de las siguientes líneas. Funcionan 24 horas al día, 7 días a la semana. Las llamadas son privadas y gratuitas.

Número directo del Equipo Móvil de Respuesta a Crisis

The goal is to intervene and stabilize during a mental health crisis. A mental health specialist will be dispatched to give a face-to-face help.

Llame al 1-800-345-9049

988 Suicide & Crisis Lifeline (Línea de prevención del suicidio y crisis) 

Call this hotline for support if you are in distress and need help during a crisis. You can speak with a trained crisis worker to get one-on-one support.

Call or Text: 988

Visit the Website

Línea directa National Maternal Mental Health Hotline

Get support before, during and after pregnancy. This hotline is for those who feel overwhelmed or depressed. A trained counselor will listen and help.

Call or Text:  
1-833-TLC-MAMA  
(1-833-852-6262)

Visit the Website

COMUNÍQUESE CON NOSOTROS

¿Necesita ayuda?

Si tiene preguntas sobre la cobertura, podemos ayudarlo. To ask about what the plan covers, find a provider, change your PCP and more, just call us. We are available 24 hours a day, seven days a week. Members with hearing or speech loss can call the TTY/TDD line at 711.

Llame al 1-877-860-2837