Your Blue Kit℠ can help. It's your Member Handbook and Certificate of Coverage in one place. Keep it handy.
Bienvenido a Blue℠
Welcome to Blue Cross Community Health Plans℠ (BCCHP). We are glad you Chose Blue℠ for your Medicaid health plan. Tendrá acceso a más de 7,000 médicos de atención primaria, 26,000 especialistas y 170 hospitales.
Para ayudarlo a usar su nueva cobertura, aquí hay una lista útil para comenzar.
ABOUT THE PLANS
Learn What’s Covered
Blue Cross Community Health Plan℠
BCCHP Member HandbookHealth Benefits for Immigrant Adults and Seniors
Manual para asegurados HBIA/HBISManaged Long-Term Services and Supports
Manual para asegurados de MLTSSComplete Your Annual Health Risk Screening (HRS)
Someone from your health plan will call or text you soon to complete your HRS. The HRS will help us find out your health habits, any health risks, and if you need a Care Coordinator. You may also call Member Services to complete your HRS.
Always Keep Your Member ID Card With You and Show It Every Time You Need Services
You will get your health plan member ID card(s) in the mail. Use your ID card for services covered by your health plan.
If you did not receive your member ID card, you can:
- Call Member Services or
- Log in to your online account to access your digital member ID card
Log in to Your Blue Access for Members℠ (BAM℠) Account
BAM is the secure online portal for our members. In BAM you can:
- Find a doctor, hospital, or other providers
- Complete su HRS
- Access your digital member ID card
- Request a new member ID card or print a temp ID while you wait for your new ID card to come in the mail
- Check your claims and plan information
- Y más.
Schedule an Initial Health Exam With Your Primary Care Provider (PCP) Within 30 Days of Joining
Durante el primer examen, el médico de cabecera conocerá sus necesidades de atención médica. Your member ID card has your PCP on it. If you want to select a new PCP or change your PCP:
- Log in to BAM or use the BCBSIL Mobile App, or
- Llame a Atención al Asegurado al 1-877-860-2837
Visite nuestro directorio en línea Provider Finder® to search for PCPs.
For MLTSS Members: Show your Medicare and Medicaid ID card for medical care. For prescription (drug) coverage, use your Medicare Part-D ID card. BCCHP will work with your other plans and service providers.
To Keep Your Illinois Medicaid Coverage, You Will Need to Renew Once a Year.
This is called redetermination. You will get a notice from the Department of Healthcare and Family Services (HFS) a month prior to your renewal date. Fill out the forms on time to keep your coverage.
Visite el sitio web del Renewal page para recibir más información.
RECURSOS PARA ASEGURADOS
Herramientas y recursos útiles
Are you trying to find a provider or locate a form or document to help you manage your plan? Get the information you need. Estamos a sus órdenes.
Busque un médico u hospital
Nuestro Provider Finder® facilita la búsqueda de proveedores en su área.
Buscar un profesional médico
Servicios de transporte
Learn how you can get a no-cost ride to your medical appointments.
Programar un traslado